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Director, Program Management

• Remote:
USA Only

At Stax, we’re creating a buzz in the world of payments.

We are looking for individuals that are driven, extremely self-sufficient, highly motivated and hold themselves to the highest standards of professionalism. We will be evaluating candidates based on how they interview, prior experiences, knowledge, and references. This position requires employees to maintain cooperative, diplomatic working relationships with co-workers, supervisors, and Stax customers; work as part of a team and collaborate with colleagues; and complete projects under tight deadlines even when there are competing requirements and changes in assignments.

Stax is looking to grow our Program Management leadership team. This leader will have a small enterprise team supporting three product lines as well as partnering with Product and Engineering product line leaders to enable execution and alignment to our strategic roadmaps. This leadership role manages end-to-end delivery of global, enterprise-wide product and technology initiatives ensuring strategic alignment with business goals. Drives cross-functional engagement and alignment between Business & Technology. Provides investment transparency, communication, visibility, uniform governance, standardized processes, and tools through the course of delivery. Facilitates the strategic planning practices for commerce investments including roadmap development, capacity planning and ongoing management.


  • Understand partner/customer’s requirements and business model to define optimal Stax solution
  • Work with cross functional teams (product, engineering, sales, operations) within company, and potentially some key customers, to define deliverables, risks and issues associated with delivery
  • Drive outcomes and remove impediments for delivery
  • Partner with Product Line leaders on driving the Agile evolution for that product line, including planning of multi-quarter roadmaps, leading to quarterly prioritization of value delivered
  • Provide visibility and transparency to progress, and raise escalations as needed to deliver the end-to-end solution


  • Recruit, develop and retain top program managers to support product and engineering teams
  • Participate in our Agile Evolution journey in Product & Technology
  • Facilitate work across functional teams (product, engineering, sales, operations, marketing, finance, compliance, risk) within company to define risks and issues associated product line (PL)/sub-product line (SPL)
  • Drive outcomes and remove impediments
  • Provide visibility and transparency to progress, and raise escalations as needed to deliver the end-to-end solution
  • Lead a highly, motivated robust team which owns driving multiple large-scale programs to successful outcomes
  • Actively manage Stakeholders’ expectations, resource alignment and possible conflicting priorities across the product line (PL)/sub-product lines
  • Ability to effectively to utilize negotiation skill sets to drive cross-functional team and Executives to make decisions in a timely manner to deliver initiatives as to agreed scope, schedule and within budget.
  • Ensure alignment in company’s OKRs
  • Strategically plan work upstream for future initiatives as well being able to shift to downstream work to support changing business needs/roadmap
  • Continue process improvement


  • Bachelor’s degree in computer science, MIS, Business, or equivalent
  • 10+ years of experience managing large Technology programs
  • Strong experience in Agile at the enterprise level
  • Minimum 3 years of experience leading and growing program managers
  • Knowledge of Program Management concepts
  • Familiarity with Agile methodology and tools such as Rally, Jira, CA PPM


  • Health Insurance (medical, dental, vision)
  • Competitive Base Salary
  • 4% 401K Match
  • Conference & Continuing Education Coverage
  • Team Building Events/Opportunities
  • Unlimited PTO

Stax is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

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